Frequently Asked Questions (FAQ) – Arctic Whale Tours
- Summer (Andenes & Stø): Primarily sperm whales, with occasional sightings of pilot whales, dolphins, and orcas.
- Winter (Tromsø): Orcas and humpback whales feeding on herring.
While sightings are not guaranteed, our experienced crew will always do their best to find whales during the trip.
No. We currently do not use hydrophones or underwater microphones.
- Professional, knowledgeable guides
- Hot soup made with local ingredients
- Hot drinks (coffee, tea, hot chocolate) and biscuits
- Certified safety equipment
- Whale Pass! See Whales or Come Back Free
Yes! Our tours are family-friendly. Children must be accompanied by an adult. Life jackets are provided in all sizes.
Dress warmly in layers, regardless of the season.
We recommend:
- Waterproof outerwear
- Warm gloves and hat
- Solid shoes or boots
Yes. A warm soup (locally sourced ingredients), hot drinks, and biscuits are included.
Please arrive at least 45–60 minutes before departure for check-in and boarding.
See our recommended local accommodations on the Planning Your Trip page.
We accept Visa, Mastercard, Google Pay and Apple Pay.
American Express (Amex) is not accepted online or at the reception.
Yes. We offer private charters and group discounts on request. Contact us to discuss your needs.
We recommend taking motion sickness medication before departure if you're prone to seasickness.Our crew is available to assist you during the trip if needed.
We offer a Whale Pass – See whales or come back for free.
If no cetaceans are spotted, you are eligible for one free rebooking (subject to availability). Refunds are not provided for lack of sightings.
- Andenes: Approx. 3–5 hours
- Stø: Approx. 6–8 hours
- Tromsø: Approx. 6–8 hours
Duration may vary depending on weather, sea conditions, and whale locations.
All vessels follow Norwegian maritime safety regulations.
However, our boats are not fully wheelchair accessible:
- The main deck is accessible with assistance
- Access to indoor areas and restrooms requires using stairs
Please contact us before booking if someone in your group has limited mobility. We’ll gladly help assess if the tour is suitable.
Most guests can join without issue, but we recommend checking with your doctor and informing our staff at check-in.
- Extra warm clothing
- Camera or binoculars
- Seasickness medication (if needed)
- Optional snacks
- Andenes: Hamnegata 75, 8480 Andenes
- Stø: Fiskeværsveien 17, 8438 Stø
- Tromsø: Exact harbour location provided in your booking confirmation
Visit our Planning Your Trip page for travel tips to Andenes, Stø, and Tromsø.
Visit our Booking page, select your tour and date, and complete your reservation online.
- Cancel or rebook up to 24 hours before departure for a full refund or credit.
Cancellations made less than 24 hours before departure are non-refundable.See our Terms & Conditions for full policy.
Tours may be cancelled if sea or weather conditions are unsafe.
If your tour is cancelled, you will receive a full refund or a chance to rebook.
Yes. Arctic Whale Tours is committed to responsible whale watching, environmental sustainability, and respectful interaction with marine wildlife.
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Whether you're traveling as a couple, family, or solo adventurer— We’re ready to welcome you aboard.
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